Things You Should Know
1. Community Education classes ARE NOT FOR COLLEGE CREDIT.
Mission: Community Education at Las Positas College is an inclusive, learning-centered program providing educational and personal enrichment opportunities to all Community members. The program supports the life-long learning goals of all students (both for-credit and not-for-credit) to enhance their basic skills, career and technical training, retraining and personal enrichment objectives, and to help all community members meet their personal and professional goals.
Community Education is a fee-based educational program. Enrollment fees pay for instruction, administration and marketing of the program.
Community Education at Las Positas College is pleased to welcome and admit students 18 years of age and over of any race, color, religion, or national and ethnic origin to all classes. Students under 18 will be permitted only with prior consent of the instructor and staff. Instructors have complete discretion in their classrooms to request that students be removed or refunded. Community Education reserves the right to change class locations, and instructors when necessary. Please no tape recording during classes without prior permission from the instructor.
Minimum enrollment is required for a class to start. Register early to insure your place in a class and to avoid class cancellation. Walk-ins are welcome, unless otherwise noted in class descriptions
REFUND POLICY. If you cannot attend a course as planned, you may be eligible to receive an Community Education refund.
Drops/Refunds are not automatic. You must complete and submit a drop/refund request using this form. If you are requesting a drop/refund for more than one class, please use a separate form for each class.
Requests are recorded based on the date and time this form is received by the Community Education Department.
You will be notified via email of the approval or denial of your request. Refund processing may take four to six weeks.
CANCELLATION, DROP, AND REFUND POLICIES
Classes canceled by Las Positas College will be refunded in full. In the event of a cancellation, you will be notified via e-mail. Refunds will be processed automatically. You do not need to submit a refund request.
We will gladly process your request for a refund if it is received in our office by 4 pm, five business days prior to the starting date of the class. For instance, if a class starts on a Monday, the refund request must be received in the Community Education office by 4:00 pm Wednesday of the prior week.
We cannot accept requests for drops/refunds, regardless of the reason, if they are received fewer than five business days prior to the class start date. Community Education is a self-supporting program and is funded by course registration fees. No refunds will be granted after the five-day deadline.
If a refund is granted, students may save a $10 service fee per class by electing to receive a refund in the form of an electronic voucher. Once a voucher is issued, it will not be converted to a refund for any reason. The voucher is good for any upcoming Community Education classes and does not expire. If a voucher is not selected, after the $10 per class charge is assessed, the remaining fees will be refunded based on the following:
• No refunds for missing one or more classes or going to the wrong location.
• Class enrollment is not transferable.
• Refunds will not be pro-rated.
• Credit card refunds will only be issued to the same credit card used during the initial transaction.
If you register less than 5 days prior to the class start, you are not eligible for a refund of any kind.
3. Where Classes Meet
Most classes meet in classrooms at Las Positas College, 3000 Campus Hill Dr., Livermore, CA 94551. If a class is not on the LPC campus, the location will be noted in the course description. Online classes will be noted in the course details.
Parking on campus is by permit only. Daily parking permits are available for $3.00 from machines in each parking lot. Community Ed cannot "forgive" parking tickets issued by the LPC.
If you a Community Education student, you can by a parking pass for an entire semester. To do so, you must visit the Security office in person and provide information and purchase your pass. Please call 925-424-1690 to inquire.
5. Ways to Register
By phone: Use your credit card to register during office hours by speaking with an employee at 925-424-1467. Please do not leave your credit card information on our voicemail. If we are not in the office, we will call you back to obtain payment.
Via our webite: You can register online and pay by credit card by clicking on the registration button in the left-hand column. Please remember to read the "Things You Should Know" section, above, before proceeding. If you have any questions, please email us at email@example.com.
6. Don't forget to whitelist our IP addreses so that you receive your classroom access information and important emails from your instructor.
How do you whitelist an IP address?
Whitelisting is a proactive method of allowing specific IP addresses to avoid blockage by your firewall security rules and access your website.
List the crawl IP addresses under the IP Access Rules.
1. Enter the IP address.
2. Choose Whitelist as the action.
3. Choose the website the whitelisting rules apply to
In our case: mrsshepherd.com, laspositas.augusoft.net, augusoft.net, augusoft.com
7. THE FINE PRINT CREDIT CARD INFORMATION: Before entering your credit card information, please make sure you are using a secure browser session (via SSL). For MS-Internet Explorer you would see a lock in the bottom-right portion of your browser session. Always be sure to sign out of the website properly before closing down your browser, or moving to another website, to further protect your privacy.
Credit card payment is divided into two steps:
(1) the collection of the credit card information, and
(2) the payment authorization.
The credit card information collection is performed over the Internet via a Secure Sockets Layer (SSL) connection. Secure Sockets Layer (SSL) technology is the industry standard for commercial online data encryption of personal and credit card information (as used by amazon.com, eFollett.com, barnesandnoble.com). This requires that your Internet browser be configured to use SSL, otherwise the credit card transaction will not be secure.
The credit card payment authorization process uses a direct modem connection. Consequently the process is secure with no retransmission of your personal or credit card information over the Internet.